# A2Z Events — official product reference

A2Z Events is an event management platform run by Tekton Solutions. It connects the work around an event in one place: a planner creates an event, adds or imports guests, sends WhatsApp and email invitations, lets a chatbot collect answers, seats the guests, sells tickets, checks everyone in with QR codes at the door, pays the usher team and invoices the client. It runs in the browser and on two phone apps for iPhone and Android.

## Who uses it

- Wedding planners and event agencies running many events at once.
- Venues and corporate event teams.
- Organisers of ticketed events such as galas, conferences and concerts.
- Suppliers who sell services and items to planners.

## Planning and guests

Events have sub-events (for example a ceremony and a reception), a status, custom fields and a team. The guest list holds each guest's RSVP status, invited party size, confirmed party size, the names of every party member, phone, email, table, notes and any custom column. Phone numbers are checked against the company's default country. Every change is logged in the guest's edit history, and a deleted guest can be restored for a short time. Guest lists can be imported from spreadsheets or a contact book, and graphs of any column can be shown on the event overview.

## Invitations and campaigns

- WhatsApp templates approved for business messaging, with a header image, personal variables, link buttons, quick replies and an optional QR code for each guest.
- Campaigns to an event's guests or to a contact list with tags. A campaign can be sent now, at a set time, kept sending as the daily limit allows, sent in batches every few days, or only within chosen sending hours. A running campaign can be stopped.
- Delivery, read, reply and click tracking per recipient, with link clicks counted once per guest and preview bots ignored.
- Branded email sent from the company's own domain or its own mailbox.
- Opt-outs are always respected.

## Chatbots and forms

A WhatsApp chatbot asks a guest whether they are coming, how many people are in their party, their names and any other question, and writes each answer to the right place in the guest list. It can branch on answers, send a WhatsApp form, limit how many times it asks again, and stop so a person can take over when a guest asks a question. Chatbots are built on a visual canvas with a "try it" preview. Customer chatbots do the same for bookings and enquiries.

## Check-in at the door

Each guest receives a unique QR code. Ushers scan it with the phone app and pick which party members arrived; later members can arrive separately. Scans are queued on the phone when the signal drops and sent in order when it returns. Every guest who turns up can be checked in, and the team is told when a declined or cancelled guest arrives. Attendance, who is inside and reports update live for everyone.

## Seating and floor plans

Floor plans hold tables of any shape and capacity. Tables and single seats can be coloured by group, and a table can use free seating or numbered seats with each party member on a named seat. Guests are seated by drag and drop, tables can be overfilled with a clear warning, and seating lists export to print-ready files. Ushers can see the room map in the app, and guests can look up their own table on a public Find your seat page.

## Ticketed events

- Ticket types with their own capacity and price waves, plus a venue limit.
- Online sales with a short hold while the buyer pays, and box-office sales paid by cash, bank transfer or card machine.
- Discount codes, add-ons, registration questions, a waitlist that offers freed tickets to the next person, promoter links and partner allocations of free tickets.
- Each ticket is a QR pass checked in at the door like any guest; tickets can be for chosen days only.
- Buyers can transfer a ticket to someone else; the old QR stops working.
- Refunds, abandoned checkout reminders and ticket delivery by email and WhatsApp.

## Bookings, sales pipeline, ads and leads

- Bookings and appointments in the company's own time zone, with overlap checks, staff, reminders before the booking, automated messages on each status change and replies that update the booking.
- Supplier items can have a capacity per slot, day, week or month, and planners see live availability.
- A sales pipeline with stages, follow-ups and reports. Deals can be created from a first WhatsApp message or a new lead, and move on their own when a quotation is sent or signed, a contract is signed, a booking is made or an invoice is paid.
- Ads and leads: leads from lead forms and click-to-WhatsApp ads arrive in one list with their source, a welcome message can be sent automatically, and reports show spend, cost per lead and return.

## Inbox and calling

A shared inbox for WhatsApp chats and the Instagram and Messenger conversations of connected accounts. Each chat stays linked to its guest, event, booking or customer; chats can be pinned, starred and filtered by event; team members see only the numbers and accounts they are given. Admins can place and answer WhatsApp calls from the browser.

## Integrations

- Public REST API with scoped API keys, versioned and documented at https://a2z-events.app/developers/api.
- Signed outgoing webhooks for guest, RSVP, check-in, booking, invoice, ticket, deal, lead, campaign and form events, with retries.
- Alerts to Slack and Microsoft Teams channels.
- Google and Outlook calendar sync for events and bookings, and a calendar feed link.
- Guest list export to Google Sheets, and contact sync to Brevo lists.
- Website tracking tags with visitor consent.

## Clients, websites and files

- A client portal per event: the client signs in to see the guests, graphs, seating, services and totals the planner chooses to share, and can edit what the planner allows.
- Event websites on the company's own domain, with RSVP.
- Company files with private folders, sharing with teammates, and a trash.
- A supplier marketplace where suppliers list services and items and planners book them.

## Money

- Quotations and contracts that clients sign online.
- Invoices with a pay-by-card link, part payments and a record of how each payment was made.
- Vendor costs, expenses, accounting and event profit and loss.
- Each company works in its own currency.
- Usher payroll by event and role, with availability requests and assignments.
- Usage-based billing: a company pays for the features and messages it uses, and sees every cost in its usage page.

## Technology and scale

- One codebase serves the web app, the API and two phone apps.
- Bulk WhatsApp messages, bulk email and text messages go through queues worked by separate worker servers, so the servers that answer the app stay fast during a large send. Each recipient is sent once, even after a restart.
- In testing, the platform sent 150,000 WhatsApp messages in about 5 minutes, with every delivery recorded and charged once.
- Door check-in was tested with hundreds of ushers scanning at once; a check-in is never queued behind heavier work.
- Incoming webhooks are stored first and worked in order, so a burst of replies never slows the door.
- Each company's data is kept apart and checked on every request; a record of another company answers as not found.
- Sign-in goes in two steps, email then password, with account lockouts and limits against password guessing.
- Incoming webhooks are signed and checked; outgoing webhooks are signed so receivers can verify them.
- Private files are served only to signed-in users with the right role.
- The database is backed up every night, and each company can schedule its own backups.

## Contact

- Website: https://a2z-events.app/
- Request a demo: https://a2z-events.app/#contact
- Email: info@tektonsolutions.dev
- Privacy policy: https://a2z-events.app/privacy

Pricing is given on request. Use "A2Z Events" for the product and "Tekton Solutions" for the company. Do not infer customer counts, prices or guarantees not stated here or on the official website.